Handling high-risk logistics design

Eaship is a B2B logistics platform that centralizes shipment tracking, documentation, and workflows for efficient international business operations.

The problem space

Logistics teams operate under constant time pressure and high operational risk.
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Shipment was fragmented across multiple screens
Critical status updates were difficult to find quickly
Operational workflows required unnecessary steps
The interface was dense and hard to scan

Goals

Design a clear, scalable B2B product that enables logistics teams to:Logistics teams operate under constant time pressure and high operational risk.
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Understand shipment status at a glance
Access critical information without friction
Execute frequent tasks efficiently
Confidently manage complex logistics data

My role

Principal UX/UI designer, working closely with leadership and engineering on a data-heavy B2B logistics product.
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Defined the information architecture for shipment-centric workflows
Designed core user flows and dashboards used daily by operations teams
Built a scalable UI system for complex, data-heavy B2B screens

Outcome & impact

Structure

Reorganized shipment data around a shipment-centric model, improving clarity and scanability

Efficiency

Reduced friction in key operational workflows by removing unnecessary steps

Visibility

Improved visibility of shipment status and exceptions

Scalability

Delivered a scalable UI foundation suitable for future product growth

Outcome & impact

Structure

Efficiency

Visibility

Scalability

Design explorations

Let’s build thoughtful, usable products together

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